Shipping Policy

At Greenrange Furniture Company Inc, we understand that receiving your furniture safely and on time is an important part of your shopping experience. This Shipping Policy explains how we prepare, process, and deliver your order from our facility to your home.

Our Delivery Commitment

Furniture is more than just a product — it becomes part of your living space.

To ensure your order arrives safely, we carefully coordinate with reliable shipping partners and use protective packaging methods designed for furniture transportation.

Our shipping process is focused on:

🪑 Safe Furniture Delivery
Helping your items arrive in excellent condition with careful handling throughout transit.

📦 Reliable Order Processing
Preparing each order with attention to packaging, quality checks, and shipment coordination.

🏡 A Smooth Shopping Experience
Providing clear delivery information from checkout to arrival.

We appreciate your understanding that quality furniture requires careful preparation and transportation.

1. Order Processing & Shipping Fees

Every order is reviewed and prepared before leaving our facility.

Processing Time:

Please allow 2–5 business days for:

• Order confirmation
• Product preparation
• Quality inspection
• Secure packaging

During peak shopping periods, holidays, or promotional events, processing times may require additional time.

Shipping Fees:

Shipping costs may vary depending on:

• Product dimensions
• Package weight
• Delivery destination
• Available shipping service

Any applicable shipping charges will be displayed during checkout before your order is completed.

2. Estimated Delivery Time

Delivery schedules may differ based on product availability, shipping location, and carrier operations.

Please note that estimated delivery windows are approximate and do not represent guaranteed arrival dates.

Delivery times may be affected by:

• Weather conditions
• Carrier delays
• Transportation interruptions
• Holidays
• Other circumstances outside our control

3. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing available tracking details.

Please remember:

• Tracking information may take 24–72 hours to become active
• Shipment updates may appear gradually as your package moves through carrier facilities
• Some furniture deliveries may have fewer tracking updates due to transportation arrangements

If you have questions about your delivery status, our support team is available to assist.

4. Taxes, Customs & Additional Charges

For orders shipped outside the United States, additional charges may apply depending on local regulations.

Customers may be responsible for:

• Import duties
• Customs fees
• Local taxes
• Other charges required by the destination country

Greenrange Furniture Company Inc is not responsible for delays caused by customs inspections or government processing requirements.

5. Address Changes & Order Cancellations

We begin preparing orders shortly after purchase to provide faster delivery.

If you need to update your shipping address or request a cancellation, please contact us as soon as possible:

Email:
support@greenrangefurniture.com

Requests should be submitted before your order enters the shipment preparation process.

Once an order has been processed or shipped, changes may no longer be available.

6. Damaged or Missing Deliveries

Your satisfaction is important to us, and we want your furniture to arrive safely.

Damaged Items

If your order arrives damaged:

• Please contact us within 72 hours of delivery
• Provide photos of the product and packaging
• Our team will review the issue and provide assistance

Lost Packages

If the carrier confirms that your shipment has been lost during transportation:

We will work with you to determine the best possible solution.

Thank you for choosing Greenrange Furniture Company Inc.

We are committed to delivering quality furniture and creating a dependable shopping experience from purchase to delivery.

Greenrange Furniture Company Inc
2778 Shelburne Falls Rd
Hinesburg, Vermont, 05461-9781
United States

☎ (802) 747-8564